1.1 Physical Returns, Non-Subscription Products & Shipping Returns & Non- Subscription Cancellations
- 100% money back guarantee covers price of product only. 100% money back guarantee does not cover shipping and handling fee of returning the product due to the fact that the customer made the decision to try product, therefore the customer accepts to pay any fees needed to return the product.
- Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card OR- mailed in check form to the billing name and address. International orders that will be refunded back to the original credit card,
You have SIXTY (60) Days from the date of the original purchase to return the product to receive your refund. Any return received after the SIXTY (60) DAY time limit will not be processed.
- Shipping of the product from Aquinas School of Theology LLC to your door will not be refunded. Shipping of the product to the Aquinas School of Theology LLC Refund Department will not be compensated.
- To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
- Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued.
- Due to loss or missing or slow mail, we will honor any package that is postmarked for up to one year after the purchase of the product.
- Returns sent to Scott Sullivan, 2000 Kraft Drive, Suite 1202, Blacksburg, VA 24060 (Attn: Teresa)
Cancellation: You can cancel your ScottmSullivan membership at any time, and you will continue to have access to the ScottmSullivan service through the end of your monthly billing period. We do not provide refunds or credits for any partial-month membership periods. To cancel, email firstname.lastname@example.org. If you cancel your membership, your account will automatically close at the time of cancellation..
- Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice.